State Farm® Insurance Agent Ron Mathai
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tina Marie Bentley
February 4, 2026
5
out of
5
rating by Tina Marie Bentley
"I highly recommend this State Farm Agency. I’ve been with them for several years now. I was going through hard times and my policy lapsed for non payment. When I had some money I called in to see what my options were. I had the pleasure of speaking to Raul and am beyond pleased with his service. He’s kind, calm, knowledgeable, thorough and best of all he was able to give me a better rate. My best experience to date with dealing with insurance. Raul alone should make you want to reach out if you’re looking for a reputable State Farm Agency. Check them out!!!"
We responded:
"Thank you for your review, Tina Marie! I am so appreciative of you and your continued loyalty to my Agency. Raul is such an amazing member of our team, and I’m so glad he was able to take such great care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Salil Kapoor
January 31, 2026
5
out of
5
rating by Salil Kapoor
"I would like to sincerely appreciate Liz and Breya for their excellent support and quick turnaround. Liz was extremely responsive and clear in her communication, helping me update the required insurance details in under an hour, which made the entire process smooth and stress-free. Breya was equally helpful in revisiting my insurance premium, taking the time to walk me through the details clearly and ensuring everything was handled seamlessly. Their professionalism, efficiency, and customer-focused approach truly stood out. It was a pleasure working with both of them—thank you for the outstanding support!"
We responded:
"Salil, thank you for taking the time to write your 5 star Google review on my office! It’s great to hear how Liz’s responsiveness and clear communication made the process smooth for you. She’s a wonderful member of our team! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Keyara Jharde
January 27, 2026
5
out of
5
rating by Keyara Jharde
"Breya helped me get the best quote possible. She was kind, patient and respectful in all of the best ways. Definitely recommend her."
We responded:
"Keyara, thank you for taking the time to write your 5 star Google review on my office! Breya is such a great member of our team, and we are so glad she was able to assist you with kindness and patience! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. - your Irving Las Colinas Texas State Farm agent, Ron Mathai"
bobby brisker
January 27, 2026
5
out of
5
rating by bobby brisker
"Breya was excellent! She was extremely helpful and provided clear, detailed information about insurance. She made everything easy to understand and took the time to answer all my questions. Highly recommend her assistance!"
We responded:
"Bobby, thank you for taking the time to write your 5 star Google review on my office! Breya is such a great member of our team, and we are so glad she was able to take such great care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Samiuddin Sharfi Mohammed
January 20, 2026
5
out of
5
rating by Samiuddin Sharfi Mohammed
"Jacqueline was wonderful, made the process really smooth and straight forward for a first time insurance."
We responded:
"Sami, thank you for taking the time to write your 5 star Google review on my office! Jackie is such a great member of our team, and we are so glad she was able to make your first insurance experience smooth and straightforward! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Ron Bernard
January 15, 2026
5
out of
5
rating by Ron Bernard
"Had questions regarding my home policy and was able to schedule a virtual call with Xandri. Xandri did an excellent job of walking me through the policy, answering all of my questions, even help me save few dollars. Thanks Xandri for your great customer service during this virtual call."
We responded:
"Ron, thank you for taking the time to write your 5 star Google review on my office! Xandri is such a great member of our team, and we are so glad she was able to take such great care of you while reviewing your policy! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Brianna Elliston
January 5, 2026
1
out of
5
rating by Brianna Elliston
"I have never experienced such gross incompetence and lack of accountability from an insurance agency. On 12/3/2025, a company truck ran a stop sign and hit me. The driver was issued a citation, which is clearly documented on the official crash report. Despite this, State Farm labeled ME at fault, causing my auto insurance premiums to increase by over $300 per month. This is not only wrong—it’s financially harmful. I texted Ron who I had known for 10 years that I was in a bad wreck and not even so much as a I am sorry to hear that, are you ok- He said nothing and ignored me. I repeatedly asked Ron Mathai, and his assistant, Laurie Bonnet, to provide a Letter of Experience to help correct the issue. They refused, despite knowing this is something they are legally obligated to provide. The lack of support was shocking. Communication over the past year has been horrible. Calls and emails routinely go unanswered for days. Money has been pulled from the wrong account, after repeated calls, emails and texts to the front office confirming the correct account to use. A roof discount that was supposed to be applied in December 2024 was ignored for an entire year, resulting in over $1,800 in overcharges. I was also never notified of my policy renewal—no mail, no email, no phone call—yet my premiums increased by over $800 annually without warning. On 12/29/2025, I requested to cancel all policies. Despite this, they still paid my homeowners insurance, and I now need a full refund immediately so my escrow does not increase. I also requested a breakdown of what I paid over the last year, which they again ignored and refused to provide. This agency has caused a significant financial burden and stress on my family for over a year. The lack of communication, transparency, care, and basic competence is unacceptable. I would strongly advise anyone to look elsewhere for insurance representation."
We responded:
"Dear Brianna, Thank you for sharing your feedback. We are truly sorry to hear about the difficulties you experienced and appreciate the opportunity to address your concerns. Regarding the accident on 12/3/2025, we understand how stressful such situations can be. State Farm’s claims department was actively reviewing the claim, and as of the last update, a final determination of liability had not yet been made because you filed a claim against your policy vs. the at-fault party so it look longer for the Claims department to gather enough details to confirm this. The Claims department communicated regularly with you during this process and we explained that the Letter of Experience would also indicate you were not at-fault due to recent accident. Please note that the claims you choose to file under your own policy may appear on reports such as CLUE, which can impact premiums, but do not automatically indicate fault. In this case, the Claims department also confirmed that the CLUE report would eventually indicate you were not at-fault after the Claim was finalized. It just required your patience as it was still in process. On the topic of discounts and premiums, some programs, like the Drive Safe and Save discount, require active participation to remain in effect. We encourage customers to stay engaged with these programs to receive their full benefits. There were multiple reminders my team and State Farm sent you to complete your process. Regarding the roof discount, our records show that the refund check had been issued to you and it was cashed by you, prior to the date of your review. Additionally, as you opted for paperless statements through your online account, renewal notices and policy documents were sent electronically. We always recommend ensuring your contact information is current to avoid missing important communications as our office can't override your required preferences. Concerning payments, your mortgage company processed the homeowners insurance renewal two weeks prior to you submitting your cancellation request. Refunds are issued on a prorated basis for any unused coverage following cancellation, which is standard industry practice. We suggest coordinating with your mortgage company to adjust your escrow account accordingly. Our team strives to respond promptly to all customer inquiries. While occasional delays may occur during weekends or holidays, we have reviewed our records and believe we addressed your communications in a timely manner. We take customer satisfaction seriously and are committed to providing clear communication and support. If you would like to discuss your concerns further, please do not hesitate to contact us: Support@myAgentRon.com Thank you again for your feedback. We wish you all the best moving forward."
Sai kiran Reddy
January 1, 2026
5
out of
5
rating by Sai kiran Reddy
"Hi I recently bought insurance from State Farm i guy Yni helped me a lot and brought me a good deal with the insurance i loved I definitely recommend this guys for your auto insurance"
We responded:
"Sai, thank you for taking the time to write your 5 star Google review on my office! Yuni is such a great member of our team, and we are so glad he was able to take care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Brian James
December 24, 2025
1
out of
5
rating by Brian James
"Absolute worst service. My car was being repaired for a minor incident that took 90 days. I tried to engage my agent 3 times to advocate on my half to hep get the issue resolved. No response from Ron. His office advised I should not expect a call from him as he only focuses on sales. Horrible treatment from State Farm a Ron for a 26 year client paying $1600 a month in premiums."
Aravind Mohandas
December 19, 2025
5
out of
5
rating by Aravind Mohandas
"Laurie helped me get the new renters and adjust the amount hassle free . Thanks ."
We responded:
"Aravind, thank you for taking the time to write your 5 star Google review on my office! Yuni is an amazing member of our team, and we are so glad he was able to take care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Sumit Sethi
December 11, 2025
5
out of
5
rating by Sumit Sethi
"I got my auto insurance from Yuni at State Farm. He was very helpful, professional, and helped me lower my premium. Highly recommend!"
We responded:
"Sumit, thank you for taking the time to write your 5 star Google review on my office! Yuni is such a great member of our team, and we are so glad he was able to take care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Chelsie Higgins
December 5, 2025
5
out of
5
rating by Chelsie Higgins
"We switched to Ascendly Marketing after hearing rave reviews from colleagues. They managed our PPC ads and cut costs in half. Their social media management also boosted our local reach in Irving with relevant"
We responded:
"That’s awesome Chelsie! You know what’s even better news? The amazing team we have and even better customers! We would love to invite you and anyone you know in Texas to get a personal or business insurance quote from us! Have an amazing end to this year and thanks for taking the time to leave us a 5 star Google review!"
Yuba Acharya
December 2, 2025
5
out of
5
rating by Yuba Acharya
"Breya helped me in a friendly way for all Auto and home insurance. I am so glad with the service, thank you so much."
We responded:
"Yuba, thank you for taking the time to write your 5 star Google review on my office! Breya is such a great member of our team, and we are so glad she was able to take care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Yuba Acharya
December 2, 2025
5
out of
5
rating by Yuba Acharya
"Perfect, I love the service Breya."
We responded:
"Yuba, thank you for taking the time to write your 5 star Google review on my office! Breya is such a great member of our team, and we are so glad she was able to take care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Cynthia Partain
November 17, 2025
5
out of
5
rating by Cynthia Partain
"I really appreciated the opportunity to meet with Xandi to fully review my insurance policies and coverage. She was very knowledgeable and efficient and willing to look at various options."
We responded:
"Cynthia, thank you for taking the time to write your 5 star Google review on my office! I’m so glad Xandri was able to take care of you. She's a wonderful member of our team! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Sonia Munoz
November 14, 2025
5
out of
5
rating by Sonia Munoz
"Liz y Xandri excelente trabajo, muy amables y respondieron todas mis dudas!"
We responded:
"Sonia, thank you for taking the time to write your 5 star Google review on my office! Liz and Xandri are both amazing members of our team, and we are so glad they were able to take care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Sreedhevi Sampath
November 14, 2025
5
out of
5
rating by Sreedhevi Sampath
"Had a great interaction with Xandri, she is extremely supportive of the customer requirements, attentive to our needs and comes up with multiple options and offers intuitive solutions that proves to be cost effective and affordable. Thank you Xandri"
We responded:
"Sreedhevi, thank you for taking the time to write your 5 star Google review on my office! Xandri is such an awesome member of our team, and we are so glad she was able to take care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Peggy Rowland
November 10, 2025
5
out of
5
rating by Peggy Rowland
"Thank you Liz for making it a breeze to get coverage. Very professional and flexible with my schedule. I appreciate it. The Rowland Family"
We responded:
"Thank you, Peggy, for your kind words about your experience with Liz. We're glad to hear that she was able to assist you professionally and accommodate your schedule. Your feedback means a lot to us. We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Here mutyala
November 7, 2025
5
out of
5
rating by Here mutyala
"Breya Block is very helpful in getting me my home and auto insurance"
We responded:
"Suresh, thank you for taking the time to write your 5 star Google review on my office! It's great to hear that Breya was able to take great care of you. She's a wonderful member of our team! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Murali Krishna Dakavarapu
November 7, 2025
5
out of
5
rating by Murali Krishna Dakavarapu
"Yuni is the one who helped me to get the best deal by explaining all the benefits and what I am missing with my old policy. Appreciate your patience and guidance. Happy to refer you to my friends. Keep doing great work..."
We responded:
"Murali, thank you for your kind words and for taking the time to share your experience. Yuni is such a great member of our team, and we are so glad he was able to take care of you! We love your referrals of any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com "
Sahej Sahni
November 5, 2025
5
out of
5
rating by Sahej Sahni
"I had an excellent experience with Yuni at State Farm while getting my vehicle insurance. He took the time to explain everything in great detail, ensuring I understood all the options available to me. His knowledge and patience made the process smooth and stress-free. I truly appreciate his support and the dedication of Yuni and Ron’s team. I’ll definitely be using them for all my insurance needs moving forward!"
We responded:
"Sahej, thank you for taking the time to write your 5 star Google review on my office! Yuni is such a great member of our team, and we are so glad he was able to take the time to properly take care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
jay frizzell
October 28, 2025
5
out of
5
rating by jay frizzell
"Jacqueline was great! She saved me some money and did it with an amazing attitude!"
We responded:
"Jay, thank you for taking the time to write your 5 star Google review on my office! Jackie is such a wonderful member of our team, and we are so glad she was able to take care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Ana Martín Vega
October 28, 2025
5
out of
5
rating by Ana Martín Vega
"Jacqueline was so helpful and nice! She worked hard to get me the best rate possible for my home and auto policies."
We responded:
"Ana, thank you for taking the time to write your 5 star Google review on my office! Jackie is an amazing member of our team, and we are so glad she was able to take care of you! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
Jeff Shidlofsky
October 28, 2025
5
out of
5
rating by Jeff Shidlofsky
"I inquired with their office about switching my homeowner policy. Jacqueline was extremely helpful and with me every step of the way always being available to answer any questions. I ended up going with them for homeowners, my cars and a personal article policy. Highly recommend!"
We responded:
"Jeff, thank you for taking the time to write your 5 star Google review on my office! Jackie is such a great member of our team, and we are so glad she was able to take care of you and answer any questions you had! We would love it if you would refer any of your friends or family in Texas that would like help with an auto insurance, home insurance, business insurance, or a life insurance quote. I would love to have more quality customers like you! Thank you again for being a part of my State Farm family! - your Irving Las Colinas Texas State Farm agent, Ron Mathai To access your policies and contact us, please download our State Farm app or you can also see them at: www.myAgentRon.com"
saurav basnet
October 20, 2025
1
out of
5
rating by saurav basnet
"I have been with them for last 8 years and they keep raising the price every year. I switched my insurance and i have better coverage than what i used to have. I requested them for the cancellation but its been 6 days they have not cancelled my insurance and they already charged me for the service which i dont need at all."
We responded:
"Hi Saurav, Thank you for being with my agency for the past 8 years. I truly appreciate your loyalty and the trust you placed in my agency. I realize you found a cheaper rate elsewhere as there will always be a company that will do that. Please know that while we strive to offer the best service and coverage, the insurance rates themselves are set by the insurance companies and influenced by factors beyond my control. In Texas, rates have been rising due to several factors like increased claims costs, more frequent severe weather events, and higher repair expenses. We do our best to help our customers find the most competitive coverage available. My team and I miss working with you and would welcome the opportunity to assist you again if your current company’s rates rise in the future. Your business means a lot to us! Wishing you and your loved ones all the best, Ron Mathai State Farm Agent"